CUSTOMER SUPPORT : +9192848 97191

Terms and Conditions

As a visitor to the Site/ Customer, you are advised to please read the Terms & Conditions carefully. By accessing the services provided by the Site you agree to the terms provided in this Terms & Conditions document.

You will provide authentic information in all instances where such information is requested of you. Vaidyashree Ayurveda reserves the right to confirm and validate the information and other details provided by you at any point in time. If upon confirmation your details are found not to be true (wholly or partly), it has the right in its sole discretion to reject the registration and debar you from using the Services and/or other affiliated websites without prior intimation whatsoever.

You authorise Vaidyashree Ayurveda to contact you for any transactional purposes related to your order/account.

That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgement before entering into any transaction through this Site.

That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.

Before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description.

Account & Registration Obligations

All users have to register and log in to place orders on the Site. You have to keep your account and registration details current and correct for communications related to your purchases from the site. By agreeing to the terms and conditions, the users agree to receive promotional communication and newsletters upon registration. The users can opt out either by unsubscribing in “My Account” or by contacting customer service.

Cancellation by Site / Customer

You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction that defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and will deny access to them or cancel any orders placed by them.

Shipping Policy

Order Processing Time

Orders are typically processed within 1-2 business days after payment confirmation.

Processing times may be extended during peak seasons or promotional periods.

Shipping Methods –

We offer standard and expedited shipping options.

Shipping Costs –

Shipping costs are calculated based on the destination, package weight, and selected shipping method.

Free shipping may be available for orders exceeding a certain value, as specified on our website.

Delivery Times –

Standard shipping: Estimated delivery within 8 business days.

Please note that delivery times may vary based on the shipping destination and unforeseen circumstances.

Shipping Restrictions –

We currently ship to PAN India.

Customers are responsible for providing accurate shipping information. We are not liable for delays or non-delivery due to incorrect addresses.

Tracking Information -

Once your order is shipped, you will receive a confirmation email with tracking information.

Customers can track their orders using the provided tracking number through our website or the designated carrier’s website.

Packaging –

We are committed to environmentally friendly practices. Our packaging is designed to minimise waste and be recyclable.

Special care is taken to ensure that organic products are securely packaged to maintain freshness during transit.

Customer Support –

For any questions or concerns regarding shipping, please contact our customer support team at +9192848 97191

Note: This shipping policy is subject to change. Please refer to the most recent version on our website.